Your website is the face of your business in the virtual world. Increase traffic to your website by promoting it on your message on hold program. Choose a couple of messages to inform your customers about what they can find on your website and then give them directions so they can find what your online shop has to offer. Let them know if you have online calculators, or if they can sign up to a customer loyalty program. Hell, even promote your Facebook page and leverage off of the world of social media.

There is a huge possibility your callers are sitting in front of a computer when they call your business, by directing them to your website - you will lead them to the place that has a wealth of product and service information available for them to view. You never know, they may have even called your company to specifically find out what your web address was, by providing this information on your on hold message program, you will effectively be saving your staffs' time.

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